Terms &
Conditions

By using the Surangana website, placing an order, or creating an account, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. If you are using the Website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

All content on this Website — including but not limited to product images, descriptions, logos, graphics, text, and design — is the property of Surangana or its content creators and is protected under Indian and international copyright laws.

To access certain features, you may be required to create an account. You are responsible for:

Surangana reserves the right to suspend or terminate accounts that violate these Terms or are found to be engaged in fraudulent activity.

By submitting reviews, comments, or other content on our Website, you grant Surangana a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, and distribute that content for the purposes of operating and improving our Website and services.

You represent and warrant that you own or have the necessary rights to any content you upload, and that such content does not infringe any third-party rights or violate any applicable laws.

You agree not to use the Website for any unlawful purpose or in any way that could harm Surangana, its users, or third parties. Prohibited conduct includes:

All orders placed on the Surangana website are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion, including in the event of pricing errors or suspected fraudulent activity.

Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Payment must be completed at the time of purchase using the methods available on our checkout page.

We ship harmoniums and accessories across India and internationally. Delivery times vary based on location and product availability. Estimated delivery timelines are provided at checkout and are not guaranteed.

If you receive a damaged or defective product, please contact us within 7 days of delivery at suranganamusicstore@gmail.com. We will arrange a replacement or refund at our discretion.

The Website may contain links to third-party websites. Surangana has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites. By using our Website, you expressly relieve Surangana from any liability arising from your use of any third-party website.

To the fullest extent permitted by law, Surangana shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

You agree to indemnify, defend, and hold harmless Surangana, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or your violation of any third-party rights.

Surangana reserves the right to modify these Terms at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms take effect — either by email or by a prominent notice on the Website. Continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

If you have any questions about these Terms and Conditions, please reach out to us: